Cancellation policy

Purchase Options Cancellation Policy

Last updated: [2026-02-22]

Thank you for shopping with ORT. Please review our cancellation policy carefully before placing your order.


Order Cancellation

Orders may be canceled within 12 hours of placement.

After this period, orders enter processing and cannot be canceled.

To request a cancellation, please contact us immediately with your order number.


Pre-Order Items

Pre-order purchases cannot be canceled once production has started.

By placing a pre-order, you agree to the stated production and shipping timeline mentioned on the product page.


Shipped Orders

Once an order has been shipped, it cannot be canceled.
Please refer to our Return & Refund Policy for return eligibility.


Refund Processing

If your cancellation request is approved, refunds will be issued to the original payment method within 5–10 business days.

Shipping fees (if applicable) are non-refundable.


If you have any questions, please contact us at:
[ortfashion@gmail.com]