Shipping policy

Shipping Policy

Last updated: [2026-02-22]

Thank you for shopping with ORT. Below you’ll find details about our shipping process.

Order Processing

Orders are processed within 1–3 business days.
Pre-order items may require additional processing time (as stated on the product page).
Orders are not processed on weekends or public holidays.

Once your order is shipped, you will receive a confirmation message with tracking details (if available).

Shipping Time

Estimated delivery times:

Domestic shipping: 2–5 business days
International shipping: 5–14 business days

Delivery times may vary depending on location and courier service.

Shipping Fees

Shipping fees are calculated at checkout based on your location.

Please note that shipping fees are non-refundable.

Delays

ORT is not responsible for delays caused by:

Courier service issues
Customs clearance
Incorrect shipping information provided by the customer
Unforeseen circumstances beyond our control

Incorrect Address

Customers are responsible for providing accurate shipping details.
We are not responsible for orders shipped to incorrect addresses provided at checkout.